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The new beta site: a fortnight on

The beta version of our new site has now been live to the public since Tuesday 25th June, and since then we’ve been analysing the steady flow of feedback and statistics. Traffic to the site has...

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Website stats – Big numbers getting bigger

  TfL’s Web Analysts look at how weather events and changing technology are impacting site traffic An analyst likes unusual numbers – especially big ones, and a couple of what we call ‘weather events’...

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New website – 2 weeks since launch

It’s now been two weeks since our new site launched, and hopefully you’re getting used to the changes we’ve made. Behind the scenes, the team have been monitoring services and analysing feedback to log...

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Statistics: How you are accessing our new site

Here are some simple statistics on the technology you have been using to access our new website in the first 16 days since its launch. The big news is that mobile devices have officially overtaken...

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Website traffic during the Tube strike

We’re seeing some high volumes of traffic on the site today (Wednesday 30th April), with 3 times the normal volume of traffic on average as people check out their travel options during the ongoing Tube...

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New website 10 weeks on

It’s been just over 10 weeks since we launched the new site, and it’s a good opportunity to round up how the site is doing, what improvements we’ve made and our future plans. How’s the new site doing?...

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TfL website – Analytics insight one year on

With our new website having launched just over a year ago, the Analytics Team within TfL Online have been looking over the traffic stats for the new site. This post offers an insight into the usage of...

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TfL website – How and when our traffic arrives

Following the previous post that looked at traffic stats a year on from the launch of our new website, this post delves further into our analytics with a focus on the devices and operating systems most...

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Tube strike – Web and open data analytics

As expected, last week saw 4 days of high demand on our website and open data during the Tube strike and in the build up to it, with traffic at 1.67 x normal levels over Wednesday 5th and Thursday 6th...

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Web Analytics – Over 100m visits in September

With the TfL website having now been live for around 18 months, the Analytics team within TfL Online are continuing to see increased levels of traffic arriving on the site and in September we achieved...

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Demand for Digital Services During Today’s Disruption

As expected, we saw very significant demand for digital services during this morning’s disruption as torrential rain and signal failures affected a number of Tube and Rail lines.  TfL website traffic...

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